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April 10, 2021 at 01:19 am EDT
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Q & M Dental Group (Singapore) Limited
Strength
Amidst
Adversity
ANNUAL REPORT 2020
STRENGTH AMIDST ADVERSITY
Amidst the unprecedented disruptions and uncertainties posed by the COVID-19 pandemic, Q & M Dental Group proved its mettle by weathering the global public health crisis, remaining resilient and adaptive, and even developing a new revenue stream in the new normal.
CONTENTS
Corporate Philosophy, Vision and Mission | 01 |
Corporate Profile | 02 |
Regional Footprint | 03 |
Message to Shareholders | 06 |
Board of Directors | 08 |
Executive Officers | 11 |
FY2020 Key Figures | 12 |
Operations Review | 13 |
Financial Review | 15 |
Corporate Social Responsibility | 19 |
Corporate Information | 20 |
Financial Contents | 21 |
CORPORATE PHILOSOPHY, VISION AND MISSION
Central to our corporate vision of being the leading private dental healthcare group in the region, Q & M subscribes to the Confucian philosophy of 修身齐家治国平天下 from which it derives its corporate values and mission.
Confucius teaches that the role of the individual - the sincerity of one's heart, desires, and motivation for knowledge, forms the basis of achieving enduring peace in the world. Once the individual embodies sincerity in all aspects of his life, to cultivate goodness and reject evil, he will then be able to align his family and home with these values. When the home is in order, the country and the world will also be in harmony and peace.
Similarly, Q & M, as a Group, will continue to thrive as long as each individual within the Group strives for knowledge, continual improvement, and excellence, allowing one to achieve order in every aspect of their work and lives. Through teamwork, each business unit and division aligns with the corporate objectives, to form a united Q & M family. Likewise, the Q & M group aligns its corporate and stakeholders' interests, to achieve greater peace, harmony, and well-being for all. For instance, the way our dental professionals practice in an ethical manner, how each protocol or treatment plan benefits our patients (修身); how doctors and support staff relate to one another with mutual respect are all governed by this philosophy (齐家). Only then, can we work together as a team (治国) to serve our patients (平天下). Together, we build the Q & M brand which is synonymous with quality, excellence, and value.
OUR VALUES
修身 Improving oneself
- 舍得 Always giving and not expecting anything in return
- 舍忠 Being loyal to all patients, colleagues, and the Company
- 舍心 Giving wholeheartedly to patients, colleagues, and the Company
- 舍礼 Showing mutual respect to all and adhering to the Company's Vision, Mission & Values
- 舍仪 Being professional and positive
- 舍廉 Being ethical and doing the right thing
齐家
Unity and alignment of the Q & M family
治国
Corporate and stakeholders' interests are aligned - the Q & M family complies with the rules and regulations set out by the relevant authorities as well as Q & M's internal protocols
OUR MISSION
Ethics
Accessibility
Sustainability
平天下
• | Everyone is well-treated, including patients, | |
doctors, nurses, management and | ||
shareholders | Excellence | |
• | Peace and harmony |
ANNUAL REPORT 2020 1
CORPORATE PROFILE
Q & M Dental Group (Singapore) Limited ("Q & M" or together with its subsidiaries, the "Group") (SGX: QC7.SI) is a leading private dental healthcare group in Asia.
The Group owns the largest network of private dental outlets in Singapore, operating 85 dental outlets across the country. Underpinned by about 230 experienced dentists and more than 350 supporting staff, the Group sees an average of 40,000 patient visits a month in Singapore. The Group also operates 5 medical clinics and a dental supplies and equipment distribution company.
Outside of Singapore, the Group has 37 dental clinics and a dental supplies and equipment distribution company in Malaysia, as well as a dental clinic in the People's Republic of China ("PRC"). Q & M is also the substantial shareholder of Aoxin Q & M Dental Group Limited, a dental Group listed on the Catalist board of the Singapore Exchange, which operates dental clinics and hospitals primarily in the North-eastern region of the PRC. The Group aims to expand its operations geographically and vertically through the value chain in Malaysia, the PRC and within ASEAN.
In 2018, the Group made inroads into the development of advanced technology in healthcare with the establishment of EM2AI Pte. Ltd. ("EM2AI", formerly known as Q & M Dental AI Pte. Ltd.). EM2AI focuses on developing AI-powered solutions in diagnosis and treatment planning.
In 2019, the Group expanded into dental postgraduate education with the establishment of the Q & M College of Dentistry. It offers Singapore's first private postgraduate diploma programme in clinical dentistry.
In 2020, the Group also expanded into the medical laboratories and research industry with the incorporation of Acumen Diagnostics Pte. Ltd. ("Acumen"). Acumen currently focuses on the manufacture, sale and distribution of COVID-19 diagnostic test kits, as well as COVID-19 testing.
The Group was listed on the Mainboard of the Singapore Exchange Securities Trading Limited ("SGX-ST") on 26 November 2009. For further information on the Group, please visit www.QandMDental.com.sg.
2 Q & M DENTAL GROUP (SINGAPORE) LIMITED
REGIONAL FOOTPRINT
(AS AT 31 DECEMBER 2020)
NUMBER OF CLINICS | MANUFACTURING OF DENTAL | COVID-19 | |||
MATERIALS / DISTRIBUTION OF | TESTING | ||||
Singapore | China | ||||
DENTAL EQUIPMENT AND SUPPLIES | LABORATORY | ||||
Dental: 83 | Dental: 1 | ||||
Medical: 5 | Singapore 2 | Singapore 1 | |||
Dental College: 1 | Malaysia | ||||
Malaysia 1 | |||||
Dental: 34 | |||||
LIST OF SERVICES
DENTAL | MEDICAL | Extensive Medical Check-Ups: | |||
• | Aesthetic/Cosmetic Dentistry | General Health Services: | • | Pre-education/Extracurricular Activity | |
• | CAD CAM Digital Dentistry | • | Adult and Children Consultation | Certification | |
• | Children Dentistry | • | Chronic Disease Management | • | Pre-employment Checks |
• | Consultations | • | Men's Health | ||
• | Crowns and Bridges | • | Skin Care | Minor Procedures: | |
• | Dental X-rays | ||||
• | Ear Syringing | ||||
• | Dentures | Preventive Care: | • Removal of Foreign Material | ||
• | Extractions | • | Cervical PAP Smear | • | Removal of Warts |
• | General Dentistry | • | Family Planning | • | Suturing |
• | Geriatric Dentistry | • | General Health Screening | • Wound Care and Dressing | |
• | Gum Disease and Surgery | • | Pre-Marital Health Screening | ||
• | Implant Dentistry | • | Smoking Cessation | COVID-19 | |
• | Mouth Guards | • | Weight Loss Management | • | Swabbing |
• | Oral Surgery | • | Pre-departure testing | ||
• | Orthodontics (Braces) | Vaccinations: | • | Laboratory testing | |
• | Cervical Cancer | • Sale of test kits | |||
• | Root Canal Treatment | ||||
• | Chicken Pox | ||||
• | Scaling and Polishing | ||||
• | Childhood Vaccinations | ||||
• | Sensitive Teeth | ||||
• | Hepatitis Profiling and Vaccinations | ||||
• | Teeth Grinding (Bruxism) | ||||
• | Influenza | ||||
• | Teeth Whitening | ||||
• Travel Advice and Vaccinations | |||||
• Tooth-Coloured Fillings | |||||
• | Wisdom Tooth Surgery |
CHINA
Shenyang
Panjin
Gaizhou
Shanghai
MALAYSIA
SINGAPORE
ANNUAL REPORT 2020 3
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Attachments Disclaimer Q & M Dental Group (Singapore) Limited published this content on 10 April 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 10 April 2021 05:18:03 UTC.
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Company Profile
Q & M Dental Group (Singapore) Limited is a Singapore-based private dental healthcare company. The principal activities of the Company are the provision of management and consultancy services and investment holding. The Company operates through three segments: Primary Healthcare, Dental Equipment and Supplies Distribution, and Medical Laboratory. The Primary Healthcare segment comprises dentistry, family medicine, aesthetic services and others. The Dental Equipment and Supplies Distribution segment comprises the distribution of dental supplies and equipment. The Medical Laboratory segment comprises the sale and distribution of Covid-19 test kits and the provision of laboratory testing. It offers medical services, which include general health services, preventive care, vaccinations, medical check-ups, minor procedures and covid-19. Its dental services include aesthetic/cosmetic dentistry, orthodontics (braces), teeth whitening, crowns and bridges and oral surgery.
Sector
Calendar
2024-08-13 - Q2 2024 Earnings Release (Projected)
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Trading Rating
Investor Rating
ESG Refinitiv
C+
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Analysts' Consensus
Sell
Buy
Mean consensus
BUY
Number of Analysts
4
Last Close Price
0.24SGD
Average target price
0.3475SGD
Spread / Average Target
+44.79%
Consensus
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Annual profits - Rate of surprise
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