Protecting yourself from scams (2024)

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Prevention, through awareness, is a vital tool in combating scammers. There are some handy tips to help you avoid getting scammed on the phone, online, by mail or on your doorstep.

How to protect yourself from scams

There are a few general tips to protect yourself from becoming a victim of a scam.

Never give out personal information. This can be used to steal your identity and access accounts.

Always check the credentials of any company or legal professional you're unsure about. You can look them up on Companies House to find out their background or search for reviews online.

Don’t make any advanced payments until you are sure the company you’re dealing with is legitimate.

If you’re unsure about a financial services company, check the Financial Conduct Authority (FCA) register of regulated companies. If they’re not on it, don’t have anything to do with them.

Avoid being added to mailing lists which scammers sometimes get hold of.

To protect yourself fromspecific types of scams, more advice is available:

  • phone scams and cold calls
  • online scams
  • scams by post
  • doorstep fraud

More information

You can find out more information on how to protect yourself from scams at the links below.

  • The Little Book of Big Scams
  • Never, never – Spot a scam, stop a scam
  • Reporting a scam

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