How to Pair Dell Bluetooth Devices in Windows 11, and Windows 10 (2024)

Table of Contents
Table of Contents: 1. Pair to a Bluetooth Device (new and re-pair) 2. Setting up Swift Pair with a Bluetooth Device 3. Other Troubleshooting for When the Dell Bluetooth Adapter Did Not Pair 4. The Bluetooth Toggle Icon Does not Appear Recommended Articles FAQs

Instructions

Table of Contents:

  1. Pair to a Bluetooth Device (new and re-pair)
  2. Setting up Swift Pair with a Bluetooth Device
  3. Other Troubleshooting for When the Dell Bluetooth Adapter Did Not Pair
  4. The Bluetooth Toggle Icon Does not Appear

For other versions of Windows, see Dell Knowledge Base article, Bluetooth Troubleshooting and Usage Guide.

1. Pair to a Bluetooth Device (new and re-pair)

Notes:

  • For non-Dell branded devices, see your Bluetooth device owner's manual for additional instructions on how to put your device in discovery mode.
  • For Dell-branded external Bluetooth devices, select your device below to learn how to put the device in discovery mode and pair it to the computer.

How to Connect Bluetooth Device to your PC in Windows 11

Duration: 02:09
When available, closed caption (subtitles) language settings can be chosen using the Settings or CC icon on this video player.

Dell Bluetooth Keyboard

  1. Ensure that the following conditions have been met:
    • Fresh batteries are installed in the Bluetooth keyboard.
    • The latest driver for the Bluetooth adapter in the computer is installed. For more information, see Dell Knowledge Base Article: How to Download and Install a Driver.
    • The Bluetooth keyboard that you are going to pair is within 30 feet (10 meters) of the computer.
  2. In the Search box, type Bluetooth.
  3. Touch or click Bluetooth and other devices settings (System settings).
  4. Ensure that Bluetooth is set to on (touch or click to turn off and on).

    Note: When there is no Bluetooth toggle, see the The Bluetooth Toggle Icon Does not Appear section.

  5. Touch or click Add Bluetooth or other device.
  6. Touch or click Bluetooth.
  7. Starting with the Bluetooth keyboard off, press the power switch that is located on the bottom of the keyboard.
  8. Find and press the Bluetooth button that is located on the bottom of the keyboard. The Bluetooth LED on the top of the keyboard blinks when it is in discovery mode and is off when the keyboard is not in discovery mode.
  9. On the Bluetooth & other devices window, touch or click to highlight the wanted device, then touch or click Done.
  10. You may be requested to input the passkey found in the documentation of your Bluetooth device. If so, input the passkey.

    Note: You may be requested to input the passkey (password) found in the documentation of your Bluetooth device. If so, input the passkey.

  11. The devices are paired together and completes.

Dell Bluetooth Mouse

  1. Ensure that the following conditions have been met:
    • Fresh batteries are installed in the external Bluetooth device.
    • The latest driver for the Bluetooth adapter in the computer is installed. For more information, see Dell Knowledge Base Article: How to Download and Install a Driver.
    • The Bluetooth device that you are going to pair is within 30 feet (10 meters) of the computer.
  2. In the Search box, type Bluetooth.
  3. Touch or click Bluetooth and other devices settings (System settings).
  4. Ensure that Bluetooth is set to on (touch or click to turn off and on).
  5. Touch or click Add Bluetooth or other device.
  6. Touch or click Bluetooth.
  7. Starting with the Bluetooth mouse off, press or slide the power switch that is located on the bottom of the mouse to on.
  8. Find and press the Bluetooth button that is located on the bottom of the mouse for 2 seconds. The Bluetooth LED on the top of the mouse blinks when in discovery mode and is off when not in discovery mode.
  9. On the Bluetooth & other devices window, touch or click to highlight the wanted device, then touch or click Done.

    Note: You may be requested to input the passkey (password) found in the documentation of your Bluetooth device. If so, input the passkey.

  10. The devices are paired together and completes.
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Dell Bluetooth Travel Mouse WM524

  1. Ensure that the following conditions have been met:
    • Fresh batteries are installed in the external Bluetooth device.
    • The latest driver for the Bluetooth adapter in the computer is installed. For more information, see Dell Knowledge Base Article: How to Download and Install a Driver.
    • The Bluetooth device that you are going to pair is within 30 feet (10 meters) of the computer.
  2. In the Search box, type Bluetooth.
  3. Touch or click Bluetooth and other devices settings (System settings).
  4. Ensure that Bluetooth is set to on (touch or click to turn off and on).
  5. Touch or click Add Bluetooth or other device.
  6. Touch or click Bluetooth.
  7. Find the Power button located on the bottom of the mouse.
  8. Press the Power button for two seconds. The blue LED blinks to indicate that the device is discoverable for 180 seconds and is off when not in discovery mode.
  9. On the Bluetooth & other devices window, touch or click to highlight the wanted device, then touch or click Done.
  10. You may be requested to input the passkey found in the documentation of your Bluetooth device. If so, input the passkey.

    Note: You may be requested to input the passkey (password) found in the documentation of your Bluetooth device. If so, input the passkey.

  11. The devices are paired together and completes.

Dell BH200 Bluetooth (BT) Stereo Headset

  1. Ensure that the following conditions have been met:
    • Fresh batteries are installed in the external Bluetooth device.
    • The latest driver for the Bluetooth adapter in the computer is installed. For more information, see Dell Knowledge Base Article: How to Download and Install a Driver.
    • The Bluetooth device that you are going to pair is within 30 feet (10 meters) of the computer.
  2. In the Search box, type Bluetooth.
  3. Touch or click Bluetooth and other devices settings (System settings).
  4. Ensure that Bluetooth is set to on (touch or click to turn off and on).
  5. Touch or click Add Bluetooth or other device.
  6. Touch or click Bluetooth.
  7. Starting with the Bluetooth headset off, press and hold the play/pause center button on the right ear piece until the blue LED starts blinking. This usually takes about 8 seconds.
  8. On the Bluetooth & other devices window, touch or click to highlight the wanted device, then touch or click Done.
  9. You may be requested to input the passkey (password) found in the documentation of your Bluetooth device. If so, input the passkey.
  10. The devices are paired together and completes.

Dell AD211 Bluetooth Portable Speaker

  1. Ensure that the following conditions have been met:
    • Fresh batteries are installed in the external Bluetooth device.
    • The latest driver for the Bluetooth adapter in the computer is installed. For more information, see Dell Knowledge Base Article: How to Download and Install a Driver.
    • The Bluetooth device that you are going to pair is within 30 feet (10 meters) of the computer.
  2. In the Search box, type Bluetooth.
  3. Touch or click Bluetooth and other devices settings (System settings).
  4. Ensure that Bluetooth is set to on (touch or click to turn off and on).
  5. Touch or click Add Bluetooth or other device.
  6. Touch or click Bluetooth.
  7. Starting with the Bluetooth speaker off, press the power button that is located on the end of the speaker.
  8. Find and press the Bluetooth button that is located below the power button for two seconds. The Bluetooth LED blinks white to indicate that the device is in discovery mode.
  9. On the Bluetooth & other devices window, touch or click to highlight the wanted device, then touch or click Done.

    Note: You may be requested to input the passkey (password) found in the documentation of your Bluetooth device. If so, input the passkey.

  10. The devices are paired together and completes.

Dell WM713 Wireless Touch Mouse

  1. Ensure that the following conditions have been met:
    • Fresh batteries are installed in the external Bluetooth device.
    • The latest driver for the Bluetooth adapter in the computer is installed. For more information, see Dell Knowledge Base Article: How to Download and Install a Driver.
    • The Bluetooth device that you are going to pair is within 30 feet (10 meters) of the computer.
  2. In the Search box, type Bluetooth.
  3. Touch or click Bluetooth and other devices settings (System settings).
  4. Ensure that Bluetooth is set to on (touch or click to turn off and on).
  5. Touch or click Add Bluetooth or other device.
  6. Touch or click Bluetooth.
  7. Find the Power button located on the bottom of the mouse.
  8. Press and hold the power button on the mouse for two seconds. The power-status light blinks blue, indicating the mouse is in pairing mode.
  9. On the Bluetooth & other devices window, touch or click to highlight the wanted device, then touch or click Done.

    Note: You may be requested to input the passkey (password) found in the documentation of your Bluetooth device. If so, input the passkey.

  10. The devices are paired together and completes.
See Also
How to Download and Install Bluetooth Driver for Windows 11 & 10

Dell Bluetooth Mouse WM615

  1. Ensure that the following conditions have been met:
    • Fresh batteries are installed in the external Bluetooth device.
    • The latest driver for the Bluetooth adapter in the computer is installed. For more information, see Dell Knowledge Base Article: How to Download and Install a Driver.
    • The Bluetooth device that you are going to pair is within 30 feet (10 meters) of the computer.
  2. In the Search box, type Bluetooth.
  3. Touch or click Bluetooth and other devices settings (System settings).
  4. Ensure that Bluetooth is set to on (touch or click to turn off and on).
  5. Touch or click Add Bluetooth or other device.
  6. Touch or click Bluetooth.
  7. Rotate the rear key plate clockwise to turn on the mouse.
  8. Press the Bluetooth pairing button (located on the bottom) for 3 seconds. The Bluetooth pairing LED (located on the top) blinks white within 2 minutes, indicating the Bluetooth pairing is initiated.
  9. On the Bluetooth & other devices window, touch or click to highlight the wanted device, then touch or click Done.

    Note: You may be requested to input the passkey (password) found in the documentation of your Bluetooth device. If so, input the passkey.

  10. The devices are paired together and completes.

Dell Wireless 360 Speaker System AE715

  1. Ensure that the following conditions have been met:
    • Fresh batteries are installed in the external Bluetooth device.
    • The latest driver for the Bluetooth adapter in the computer is installed. For more information, see Dell Knowledge Base Article: How to Download and Install a Driver.
    • The Bluetooth device that you are going to pair is within 30 feet (10 meters) of the computer.
  2. In the Search box, type Bluetooth.
  3. Touch or click Bluetooth and other devices settings (System settings).
  4. Ensure that Bluetooth is set to on (touch or click to turn off and on).
  5. Touch or click Add Bluetooth or other device.
  6. Touch or click Bluetooth.
  7. Press the Bluetooth pairing button located on the top. The Bluetooth pairing LED (located on the top) blinks white within 2 minutes, indicating the Bluetooth pairing is initiated.
  8. On the Bluetooth & other devices window, touch or click to highlight Dell Wireless 360 Speaker AE715, then touch or click Done.

    Note: You may be requested to input the passkey (password) found in the documentation of your Bluetooth device. If so, input the passkey.

  9. The devices are paired together and completes.

Generic Bluetooth Pairing Instructions

  1. Ensure that the following conditions have been met:
    • Fresh batteries are installed in the external Bluetooth device.
    • The latest driver for the Bluetooth adapter in the computer is installed. For more information, see Dell Knowledge Base Article: How to Download and Install a Driver.
    • The Bluetooth device that you are going to pair is within 30 feet (10 meters) of the computer.
  2. In the Search box, type Bluetooth.
  3. Touch or click Bluetooth and other devices settings (System settings).
  4. Ensure that Bluetooth is set to on (touch or click to turn off and on).
  5. Touch or click Add Bluetooth or other device.
  6. Touch or click Bluetooth.
  7. Ensure that your device is in Discovery mode.

    Note: For non-Dell branded devices, see your Bluetooth device owner's manual for additional instructions on how to put your device in discovery mode.

  8. On the Bluetooth & other devices window, touch or click to highlight the wanted device, then touch or click Done.

    Note: You may be requested to input the passkey (password) found in the documentation of your Bluetooth device> If so, input the passkey.

  9. The devices are paired together and completes.

Back to Top

2. Setting up Swift Pair with a Bluetooth Device

Introduced in Windows 11 and Windows 10, Swift Pair is the newest way to pair your Bluetooth devices to Windows 11 and Windows 10 computers.

For more information, see Microsoft Base article Swift Pair. (English Only)

Back to Top

3. Other Troubleshooting for When the Dell Bluetooth Adapter Did Not Pair

See Dell Knowledge Base article The Dell Bluetooth Adapter Did Not Pair, for additional troubleshooting steps for when the Dell Bluetooth adapter did not pair.

How To Run Bluetooth Troubleshooter

Duration: 00:35
When available, closed caption (subtitles) language settings can be chosen using the Settings or CC icon on this video player.

Back to Top

4. The Bluetooth Toggle Icon Does not Appear

  1. Press and hold the Windows (How to Pair Dell Bluetooth Devices in Windows 11, and Windows 10 (1)) key, and then press the q key.
  2. In the Search box type device manager.
  3. Select Device Manager (Control panel) in the list of programs.
  4. Click Plus (+) next to Bluetooth.

    Note: When there is no listing for Bluetooth, go to Step 6.

  5. Look for any listing that has a down arrow next to it.

    Note: When such a listing is showing, right-click the listing and select Enable device, no other actions are needed. Close the Device Manager window.

  6. Browse to the "Dell Support" website.
  7. You are given three options to identify your computer.

    Either:

    • Touch or click the listing for your computer under THIS PC.

      Note: When there is no listing for your computer under THIS PC, you can touch or click Download & Install SupportAssist, which will automatically identify your computer for you. Follow the prompts to download and install SupportAssist.

    • Enter the Service Tag, Dell EMC Product ID, or Model, and then touch or click the Search button and select your computer from the list.
    • Touch or click Browse all products: You must select the type of device you have, the brand name, and then the product model.
  8. Touch or click the DIAGNOSTICS tab.
  9. Under Custom Component Test, touch or click Select individual components.
  10. In the list, touch or click to select Bluetooth Device under System Devices.

    Note: Other hardware tests are also available.

  11. Touch or click the Run Your Test. The test is run, and the results are shown.

Back to Top

Additional Information

Recommended Articles

Here are some recommended articles related to this topic that might be of interest to you.

  • Download and Install The Latest Wireless Bluetooth Driver
  • Guide For Pairing and Troubleshooting Dell Bluetooth Keyboards and Mouse
  • Bluetooth Troubleshooting and Usage Guide
  • The Dell Bluetooth Adapter Did Not Pair
  • Dell Multi-device Wireless Keyboard and Mouse Bluetooth Connection and Pairing to Computer

Alienware, Inspiron, OptiPlex, Vostro, XPS, G Series, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, Dell AD211 Bluetooth Portable Speaker, Dell BH200 Bluetooth 2.0 EDR Stereo Headset, Dell Bluetooth Mouse WM615 , Dell Bluetooth Travel Mouse MS700 ...

How to Pair Dell Bluetooth Devices in Windows 11, and Windows 10 (2024)

FAQs

How to Pair Dell Bluetooth Devices in Windows 11, and Windows 10? ›

On your PC, select Start > Settings > Devices > Bluetooth & other devices > Add Bluetooth or other device > Bluetooth. Choose the device and follow additional instructions if they appear, then select Done.

Keep Reading ›
Why my Bluetooth device is not connecting in Windows 11? ›

Make sure Bluetooth is turned on

Check in quick settings: Select the Network, Sound, or Battery icons ( ) on the right side of the taskbar, look for the Bluetooth quick setting, then select Bluetooth to turn it on. You'll see “Not connected” if your Windows 11 device isn't connected to any Bluetooth accessories.

Discover More Details ›
How to quickly connect paired Bluetooth devices on Windows 11? ›

Drag the Bluetooth icon onto the taskbar. You can now double-click on the Bluetooth icon, and it'll jump you immediately to Bluetooth & devices > Devices in Windows 11's Settings app, where you'll see a list of your paired devices to connect or disconnect from.

Find Out More ›
How do I connect to Bluetooth on Windows 11 10? ›

  1. Type and search [Bluetooth and other devices settings]① in the Windows search bar, then click [Open]②.
  2. Turn on Bluetooth③. ...
  3. Select [Add device]④.
  4. Select [Bluetooth]⑤.
  5. Choose a device you want to connect, and make sure the pairing code (PIN) is the same as your Bluetooth device appeared⑥, then select [Connect]⑦.
Oct 17, 2023

Explore More ›
How do I pair my Dell Bluetooth? ›

Be sure that Bluetooth is turned on, then click "Add device" and select "Bluetooth" from the list of options. Windows will start searching for Bluetooth devices within range. Locate your Bluetooth device and click on it. Depending on the type of device, you may need to confirm a PIN code.

Get More Info Here ›
How do I fix the Bluetooth pairing problem? ›

Step 1: Check Bluetooth basics
  1. Turn Bluetooth off and then on again. Learn how to turn Bluetooth on and off.
  2. Confirm that your devices are paired and connected. Learn how to pair and connect via Bluetooth.
  3. Restart your devices. Learn how to restart your Pixel phone or Nexus device.

Keep Reading ›
How do I manually add a Bluetooth device to Windows 11? ›

On your PC, select Start > Settings > Devices > Bluetooth & other devices > Add Bluetooth or other device > Bluetooth. Choose the device and follow additional instructions if they appear, then select Done.

Learn More ›
How do I auto pair Bluetooth on Windows 11? ›

Sign in to your computer as an administrator user and then follow the steps given below to change the startup type of Bluetooth Support Service.
  • Press Windows Key + R .
  • Type services. ...
  • Right click on it and select Properties.
  • Set up Start up type to Automatic from the dropdown list.
Jun 15, 2022

Discover More ›
How to turn on Bluetooth on Dell laptop Windows 11? ›

Turn Bluetooth on or off in Windows
  1. Select the Start button, then select Settings > Devices > Bluetooth & other devices.
  2. Select the Bluetooth toggle to turn it On or Off.

Continue Reading ›
Can Windows 11 connect to multiple Bluetooth devices? ›

Yes, it is possible to use two Bluetooth adapters simultaneously on a Windows 11 PC.

View Details ›

How to enable Bluetooth on Windows 11 PC? ›

Or: Go to Start > Settings > Bluetooth & devices > Switch the toggle button to On to enable Bluetooth. To turn it off: Select the Network icon on the taskbar > click the Bluetooth button to turn it on or off.

Discover More ›
Why can't I connect to Bluetooth on Windows 10? ›

Other times, connectivity problems occur because the computer needs an operating system, software, or device driver update. Other common causes of Windows 10 Bluetooth errors include a broken device, the incorrect settings were enabled or disabled in Windows 10, and the Bluetooth device is turned off.

Discover More ›
Why Bluetooth is not connecting to Dell laptop? ›

To troubleshoot Bluetooth issues on Windows, run the Bluetooth troubleshooter by searching for "Troubleshoot" in Windows search, clicking on "Additional troubleshooters", and following the on-screen instructions. If the issue persists, seek additional assistance. Run the Bluetooth troubleshooter.

Learn More ›
How do I reset my Bluetooth on my Dell computer? ›

In Windows 10:
  1. Select Start, then select Settings > Update & Security > Troubleshoot.
  2. In Find and fix other problems, select Bluetooth, and then select Run the troubleshooter and follow the instructions.
May 27, 2024

Keep Reading ›
Why is Bluetooth not finding devices? ›

If your Bluetooth devices won't connect, it's likely because the devices are out of range, or aren't in pairing mode. If you're having persistent Bluetooth connection problems, try resetting your devices, or having your phone or tablet "forget" the connection. Visit Business Insider's homepage for more stories.

Discover More ›
How to enable Bluetooth in Windows 11? ›

Turn Bluetooth on or off in Windows
  1. On the taskbar, select the Network icon. Select the Bluetooth quick setting to turn it On or Off.
  2. Select Start > Settings > Bluetooth & devices, then turn Bluetooth on or off.

Continue Reading ›
How do I install and fix Bluetooth drivers in Windows 11? ›

Replies (4) 
  1. Press Windows Key + R, type Services. ...
  2. Look for “Bluetooth Support Service”.
  3. Set it to start and then right click select properties> set the startup type to Automatic.
  4. Go to Device Manager, expand Bluetooth, and look for the installed Bluetooth driver.
  5. Right-click and choose Update driver.
Feb 8, 2024

Learn More ›
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