Credit Card Debt – Bay Area Legal Aid (2024)

So you have credit card debt. You’ve lost your job and you can’t pay your bills. What will happen next?

With the pandemic, shelter-in-place orders and high unemployment, many people are having difficulty paying their credit cards. Different credit card companies have different options to address difficulty in payment, including a lower monthly payment, waived fees, a temporary lower interest rate, etc. Talk to your credit card company to see what options are available to you, especially if you had been paying before the pandemic.

If you are already in collections, please continue reading for available options.

NO. You cannot go to jail simply for failing to pay your credit card debt. It is also illegal for creditors or debt collectors to threaten you with arrest or any kind of criminal penalty to try to get you to pay.

If you cannot pay your credit card, your account will generally be “charged off.” This means that that the credit card company can refer the account to collections. Collections can refer the account to the credit card company’s in-house collections department or sell the account to a debt collection company. Consequently, the debt collector may have a different name than the original creditor. In order to collect the debt, the debt collectors will begin contacting you by sending letters or calling you on the phone.

Debt collectors can call and send you letters or file a lawsuit to try to collect a debt. The debt collector is not allowed to verbally or physical abuse you, lie to you, harass you, or contact your employer, friends, family or other third parties about the debt.

You can write a letter to tell a debt collector to stop contacting you. This is called a cease and desist letter. Once they receive the cease and desist letter, they are required to stop contacting you. Keep in mind that even if they have otherwise stopped contacting you, debt collectors can still file a lawsuit against you for around four years from when you made your last payment on the credit card. (Check to see what the last payment reported on your credit report is. You can get a free copy of your report at annualcreditreport.com).

You may be able to settle your debt with the debt collector for less than you owe. In order to get a comprehensive understanding of your options, please contact the Consumer Rights Clinic by calling 800-551-5554.

The company that owns your credit card debt will likely file a lawsuit in state court. The company then needs to serve you with the Summons and Complaint in the lawsuit by handing you copies of these documents or by giving them to another adult at your address and mailing them to you. You have 30 days from when you are served with the Summons and Complaint to file a response (Answer) with the court. If you need assistance with filing the response, please feel free to sign up for the Consumer Rights Clinic by calling 800-551-5554.

Judgments can last indefinitely. However, the plaintiff (usually the creditor or debt collector) must renew the judgement every ten years. If the plaintiff fails to renew the judgment before ten years has passed, the judgment is no longer collectible. Also, judgments collect 10% interest per year.

Once the creditor or debt collector gets a judgment against you, they can garnish your wages, levy your bank account or put a lien on your property. However, if you can show that your wages are necessary to support you and your family, you can exempt your wages from collection. Additionally, there are certain types of income that cannot be collected, including Social Security money, VA benefits, retirement benefits, GA, EDD, CalWorks, pension plans, IRA, etc. These types of income exempt from collection.

Credit Card Debt – Bay Area Legal Aid (2024)

FAQs

How do I answer a summons for credit card debt? ›

In order to respond, you must file an Answer into the case, which costs $225-$450 depending on how much debt is owed and in which court the case is filed. In your Answer, you should respond to each claim against you and assert your affirmative defenses.

What is the average settlement for credit card debt? ›

But that's not really the case. According to the American Fair Credit Council, the average settlement amount is 48% of the balance owed. So yes, if you owed a dollar, you'd get out of debt for fifty cents.

Should I answer a debt collection lawsuit? ›

The most important thing is to respond.

Whatever you do, don't ignore the lawsuit. Even if you don't think you owe that debt. Responding to a debt collector's lawsuit will likely put you in a better position, cost you less in fees, and give you more control over how you repay the debt.

Can I negotiate credit card debt after being sued? ›

You can negotiate debt settlement at any stage of the collections process, even after you've been sued by a credit card company.

How do you get a credit card debt dismissed? ›

If you pay off your debt or negotiate an agreement with the debt collector to pay a lesser amount before going to trial, you can settle your case and have it dismissed.

How to win a debt collection lawsuit in California? ›

Summary: If you're being sued by a debt collector, here are five ways you can fight back in court and win: 1) Respond to the lawsuit, 2) make the debt collector prove their case, 3) use the statute of limitations as a defense, 4) file a Motion to Compel Arbitration, and 5) negotiate a settlement offer.

How to clear credit card debt without paying? ›

Outside of bankruptcy or debt settlement, there are really no other ways to completely wipe away credit card debt without paying. Making minimum payments and slowly chipping away at the balance is the norm for most people in debt, and that may be the best option in many situations.

What is the lowest a creditor will settle for? ›

Depending on the situation, debt settlement offers might range from 10% to 80% of what you owe.

Is the California debt relief program real? ›

It's available through a number of different California Debt Relief programs, including the state's Debt Relief Program and Mortgage Assistance Program. You can also get help from private debt relief companies. The main thing to remember is that you should always research any company or program before you sign up.

What is the new law for debt collection in California? ›

California Coerced Debt: California SB 975, for debts incurred after July 1, 2023, requires a collector to cease collection until it completes a review when the debtor provides documentation and a sworn statement that the debt was coerced. A person who coerces a debt is civilly liable.

What should you not say to debt collectors? ›

Don't provide personal or sensitive financial information

Never give out or confirm personal or sensitive financial information – such as your bank account, credit card, or full Social Security number – unless you know the company or person you are talking with is a real debt collector.

What happens if you never answer a debt collector? ›

If you receive a notice from a debt collector, it's important to respond as soon as possible—even if you do not owe the debt—because otherwise the collector may continue trying to collect the debt, report negative information to credit reporting companies, and even sue you.

What percentage can you settle credit card debt? ›

Credit card companies may settle for anywhere from 10% to 50% of the amount owed. It depends on several factors, including the credit card company and how delinquent the balance is.

What happens if a credit card company sues you and you can't pay? ›

You may lose the ability to dispute the debt, if you believe you don't owe it or that the amount is wrong, and depending on your situation and your state's laws, the creditor may be able to: Garnish your wages. Place a lien against your property. Move to freeze funds in your bank account.

Will credit card companies settle out of court? ›

Request a Settlement

Credit card companies and debt collections agencies realize they will spend lots of money if a suit goes to court. Most would prefer to settle instead of spending time and money in court. While most companies are open to a settlement, the amount they are willing to settle for differs.

How to write a response to a summons? ›

Your answer should include the court name, case name, case number, and your affirmative defenses. Print three copies of your answer. File one with the clerk's office and mail (or “serve”) one to the plaintiff or plaintiff's attorney.

How do you settle a debt after being summoned? ›

Summary: Yes, you can settle after being served. The best way to settle a debt lawsuit is first to file an Answer, then to contact the other side and make an offer. You can use SoloSuit to respond to a debt lawsuit in just 15 minutes and send a settlement offer with SoloSettle.

What happens if you are summoned by a credit card company? ›

A credit card company or bill collector can start a lawsuit with a summons and a complaint. The summons tells you that you're being sued, and the complaint (sometimes called a “petition”) tells you why. You are the defendant, and your creditor is the plaintiff.

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